Terms & Conditions
Effective Date: 11 September 2026
Welcome to Nav Enterprises. These Terms & Conditions govern your access to and use of our website and the purchase of products through our online store. By browsing our website or placing an order, you agree to these terms.
1. About Nav Enterprises
Nav Enterprises operates an e-commerce store offering food and dairy essentials, including Kachi Ghani Mustard Oil, Pure & Natural Milk, and Pure Desi Ghee.
2. Website Use
You agree to use our website only for lawful purposes and in a manner that does not damage, disrupt, or interfere with the website or the experience of other customers.
You must not attempt to gain unauthorized access to our website, misuse our services, or submit false or misleading information.
3. Product Information
We make reasonable efforts to display accurate product descriptions, images, sizes, prices, and availability. However, product appearance, packaging, and availability may vary.
Customers should review the product details, ingredients, storage instructions, and other information provided on the packaging before purchasing or consuming products.
4. Pricing and Availability
All product prices and applicable charges will be displayed on the website or communicated before order confirmation. Prices and availability may change without prior notice.
In the event of a pricing or inventory error, Nav Enterprises may contact the customer to confirm the order or cancel the affected item and process any applicable refund.
5. Orders and Payments
Placing an order constitutes a request to purchase the selected products. An order is subject to acceptance, product availability, payment verification, and other applicable requirements.
Customers agree to provide accurate billing, delivery, and contact information. Payment transactions may be processed through third-party payment providers.
6. Order Cancellation
Customers may request cancellation before dispatch. Cancellation may not be possible after dispatch or delivery, particularly for perishable products.
Any applicable cancellation and refund requests will be handled according to our Refund and Returns Policy.
7. Shipping and Delivery
Delivery is subject to serviceability, product availability, and the terms of our Shipping Policy. Estimated delivery timelines are not guaranteed and may be affected by circumstances beyond our reasonable control.
8. Refunds and Returns
Food and dairy products are generally non-returnable due to hygiene and safety considerations. Customers should review our Refund and Returns Policy for the conditions applicable to damaged, defective, incorrect, or unsuitable products.
9. Food Safety and Storage
Customers are responsible for following product packaging instructions regarding storage, handling, and consumption. Nav Enterprises is not responsible for issues arising from improper storage, mishandling, or consumption after the recommended use period.
10. Intellectual Property
All website content, including text, logos, graphics, product images, design elements, and other materials, is owned by or licensed to Nav Enterprises unless otherwise stated.
You may not copy, reproduce, modify, distribute, or use our website content for commercial purposes without prior written permission.
11. Third-Party Services
Our website may use third-party services, such as payment gateways, delivery partners, and hosting providers. Their services may be governed by separate terms and policies.
Nav Enterprises is not responsible for the independent terms, content, or practices of third-party websites or services.
12. Limitation of Liability
To the extent permitted by applicable law, Nav Enterprises will not be responsible for indirect, incidental, or consequential losses arising from the use of our website or delays in delivery beyond our reasonable control.
Nothing in these Terms & Conditions excludes or limits liability that cannot lawfully be excluded or limited.
13. Indemnity
You agree to indemnify and hold Nav Enterprises harmless from claims, losses, damages, or expenses arising from your unlawful use of the website, violation of these terms, or infringement of third-party rights.
14. Governing Law and Jurisdiction
These Terms & Conditions shall be governed by the applicable laws of India. Subject to applicable law, disputes shall be subject to the jurisdiction of the competent courts in Barabanki, Uttar Pradesh, India.
15. Changes to These Terms
Nav Enterprises may modify these Terms & Conditions from time to time. Updated terms will be published on this page with a revised Effective Date. Your continued use of the website after changes are published constitutes acceptance of the updated terms, to the extent permitted by applicable law.
16. Contact Us
For questions regarding these Terms & Conditions, contact:
Company Name: Nav Enterprises
Office Address: LP2642, Pragya Puram Colony, Lakhperabagh, Barabanki, Uttar Pradesh, India 225001
Mobile: +91 9454944692
WhatsApp: +91 9454944692